Sender Terms & Disclaimer

Please read these terms carefully before using LADX shipping services.

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Payment First

We'll only send your item after full payment is made. No payment, no shipment!

Delivery Timeline

Expect your items to arrive within 3-5 working days after we confirm your shipment. Fast and reliable!

Pricing

Our rates are based on P2P daily rates.

Current Pricing

$9 per kg

Gadgets and all items going into hand luggage are priced differently:

  • •AirPods and watches start from $30
  • •Phones and laptops below 500,000 RWF/NGN → $40
  • •Phones and laptops between 500,000 RWF – 1.9M RWF/NGN → $65 (fixed)
  • •Documents are $12

Weight Rounding

The minimum weight for any shipment is 1kg. No half measures here!

We round up to the nearest kg for easy billing. (Even if it is .1 or .3, it will still be rounded up)

For example:

• 0.5kg = 1kg
• 5.4kg = 6kg

Custom Charges

For cargo shipments, any customs charges are on the sender.

But don't worry! Ship with LADX verified travelers, and no customs fees apply!

Cargo for Businesses Only

Our cargo services are specially designed for businesses handling bulk or commercial shipments.

Bookings

ALL bookings are to be done solely on the platform: Ladx.io. Reaching out on WhatsApp does not guarantee your booking.

You have 48 HOURS to send items to our hub after shipping request gets approved otherwise it will be rejected and your requested kgs will be given to another customer.

Last Mile Delivery Cost

Please note that shipping fees do not include last-mile delivery costs.

Last-mile delivery is charged separately and will be communicated to you upon shipment arrival.

Alternatively, pick-up options are available for your convenience.

Accurate Information

Declare your item truthfully and completely. False declarations are strictly prohibited and may lead to legal action.

Photo Proof

Request clear photos of your items from vendors before dispatch.

Helps prevent confusion and ensures you know exactly what is being shipped.

Prohibited Items

Do not send prohibited items such as:

  • Drugs or controlled substances
  • Currency
  • Liquids exceeding airline limits
  • Perishables
  • Weapons
  • Counterfeit or illegal goods

Official Communication Only

All communication and payments must go through official LADX channels.

Never pay travelers directly or arrange private deals outside the platform.

Disclaimer for Senders

LADX is not liable for any loss, damage, delay, customs issues, or disputes relating to shipments arranged via the platform.

You ship at your own risk and agree to comply with all laws and regulations in both origin and destination countries.

Last updated: October 20, 2025